Guide to Online Associate's Degrees in Call Center Management
Getting a Call Center Management associate’s degree is a little outside the norm for most people. Many don’t even know what a call center is, and have no idea that you can even get a degree managing one. Well, you can, and if you do you can expect to make great money in an interesting, fast-paced career.
There are thousands of call centers located all around the world, and basically what they do is handle customer service for small, medium, and large businesses and corporations. Many times when you call a company to ask a question or complain about something you’re talking to a call center, not the company itself.
Call centers save businesses a lot of money, and they’re a fast-growing industry thanks in large part to the rise of e-commerce. As more and more businesses spring up online, their need for a customer service department keeps growing right along with them. The industry is growing in record numbers, which means that job security is a big plus here.
Call center managers have a lot of responsibilities. They need to know how to sell products, how to handle difficult customers, how to manage a team, how to recommend new products or services to their clients, know how to accurately keep records, have the ability to do detective work in order to resolve customer issues, and much, much more. This is definitely a rewarding, challenging career to get into!
With a call center management associate degree you’ll learn how to navigate through global business, you’ll learn customer service skills, payroll accounting, strategic management, some business law, and much, much more. It’s also helpful to learn a second language in this field. If you take the time to do this now, you’ll have an edge over your competition when it comes time for you to start your career.
So, now for the good stuff. Just how much can you expect to make with a call center management associate degree?
Well, a lot depends on your position. An entry-level call center representative can expect to make around $26,000. A call center team leader will pull in about $36,500, and 75% of all call center managers make $61,000 or more. So, you can see it definitely pays to take the time to get a degree rather than trying to work your way up from the bottom. There’s a potential to make a great living in this industry, and with a call center management degree you’ve got a leg up over everyone else who’s starting from step one.
This is also an industry where you could start your own business and make even more. Call centers service industries ranging from retail to travel to IT, so if you have the willingness to take the plunge into entrepreneurship you do very, very well for yourself in this industry. An associate degree in call center management would give you the tools you need to succeed.
Although call center management isn’t a widely known field, it is a profitable one that you should check into if all this sounds interesting. You can make a lot of money doing fun, challenging work, and what’s better than that?
Guide to Online Associates Degree Programs
Associate degree holders generally have better job prospects than those with only a high school diploma. Earning an associate degree usually takes two years, and doing so in at an online school can be much more convenient than at a traditional campus. Below are the top accredited online schools offering associate degrees in the US.
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With one of the largest offerings of accredited online associate degrees, Post University is consistently highly rated by its students because of its flexibility and affordability. All associate degrees offered are fully accredited. Post was founded in 1890 and has been providing highly-rated degree programs to students ever since with an emphasis on practicality and application. Read full school profile » |
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The University of Phoenix was one of the first accredited colleges to offer online degrees. Today, it has grown to become one of the nation's largest universities through its online division and campuses coast to coast. They remain one of the top choices for students looking for an associates degree online because of the broad array of choice and affordability they offer students. Read full school profile » |
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With perhaps the largest number of online associates degrees offered, Kaplan University's degrees are fully accredited, affordable, and offer a flexibility that many other online schools cannot match. This unrivaled selection spans several industries, hundreds of specializations, and all degree levels of education, empowering students to choose their own path to a career. Read full school profile » |
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One of the nation's leading Christian universities, Liberty offers a broad range of accredited associate degrees online. Their incorporation of moral and ethical considerations into study make them a popular choice for students seeking a well-rounded education built on academic integrity. Established in 1985, Liberty University has one of the longest-standing online education programs in the country. Read full school profile » |
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The online associates degrees at Everest University can be completed in under 2 years, making this a great way for students to quickly works towards their life goals. An associates degree can give you a jump-start on your career and open opportunities around every corner. Many of the programs help students pursue positions in ever-growing fields. Read full school profile » |
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Virginia College offers a wide range of accredited associates programs. VC takes several steps in helping students pays for college by offering financial aid to those who qualify, including textbooks in the tuition cost, and providing online programs that can be completed under two (2) years, giving students a quick way to jump start their careers. Read full school profile » |
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DeVry University is a highly-regarded leader in education with campuses across the nation and several online degrees available. DeVry focuses on providing degrees centered in the technology industry or fields that require a broad understanding and need for technical skills. DeVry has several highly popular degrees like Accounting, Web Graphic Design, Health IT, and Network Systems Administration. Read full school profile » |
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Strayer University has over the last decade become one of the most respected schools offering accredited online associate degrees. Their strong reputation among employers, broad course offerings, and over one hundred years in education make them consistently a top choice for students. Strayer has over 85 campuses and 60,000 students currently attending online or at one of its campuses. Read full school profile » |
